Well I thought I’d try one more time to speak w/Customer Service #Sprintabout my delay on getting a phone replaced when my moms phone broke, most recently. She went without a phone for 2 1/2 weeks which seemed like an eternity especially since we don’t have a home phone so corresponding via email wasn’t exactly convenient. Good thing my oldest has one so that wasn’t too bad except when she’d go out and about to stores and such I had no way of reaching her. I was very pleased with Eric and his #CustomerService he said he would give me a $50 credit for the hassle and $30 deduction for every month going further. So I needed to give him some kudos. I’m very blessed and thankful for that gesture. Having had to repurchase a replacement was a deep pocket reach. So I’m very appreciative.